The present business landscape is highly competitive, making effective operations crucial for future success. This entai ...
Veteran banker, Manoj Akmeemana, has chosen to share his decades long experience in banking and lending with bankers, ...
The present business landscape is highly competitive, making effective operations crucial for future success. This ent ...
Recently, I read Amp It Up by former ServiceNow CEO Frank Slootman, who presents a powerful case for building a ...
We’ll explore why NPS is often misaligned with B2B needs and why B2B organizations need to look beyond NPS for a deeper ...
Companies are using AI in customer service to improve both the customer and agent experience. Get tips and early adopter ...
Optimizing the Use of Marketing Technology to Build Customer Trust Webinar Featuring Alex Clemente, Managing Director, ...
Learn more about how to set up a high performing customer loyalty program that will have you doing repeat business in no time.
Organizational success starts with being able to measure the right customer experience (CX) metrics. Identifying where and ...
FlowForma Copilot is designed to help organizations accelerate their process automation journey by empowering process builders to create workflows faster than ever before, reducing the time it ...