Observe.AI, the leader in AI agents for customer experience, today was recognized as a Leader in the IDC MarketScape: AI-Enabled Contact Center Workforce Engagement Management 2025-2026 Vendor ...

CompleteSMS by Red Oxygen, a leading short message service (SMS) solutions provider, is proud to announce a new add-on for Gmail(TM). The new add-on allows customers to easily and efficiently send, ...

CCMA Ireland is a not-for-profit industry association operating in Ireland for over 20 years with over 2,000 members,” she said. “Our annual awards are the industry event of the year with over 600 ...

New AI Agents and Intelligent Search simplify content creation, enhance quality, and reduce risk, delivering clear, consistent, and compliant communications, without compromising user control ...

Seamless, Real-Time Data Flow From Capillary’s Loyalty Platform to Adobe Experience Platform Unlocks Personalization & Engagement at Scale By Megan Fiorendino December 11, 2025 Capillary Technologies, ...

Google reviews are the digital storefront of your business. Before a customer even visits your website or walks through your ...

The artificial intelligence (AI)-driven astonishing bull run of 2023 and 2024 has continued in 2025 too. The momentum of the ...

Customer expectations change all the time, and local businesses feel this pressure more than ever in a digital-first world.

The Michigan Public Service Commission declined to take up DTE Energy’s power contracts for the Oracle and Open AI data center in Saline Township Friday, despite the utility’s statement that the ...

An anonymous post office employee in Billings shared concerns with MTN News Thursday night about work conditions at the USPS ...

The Directions stipulate that all loans must be disbursed and repaid directly through borrower accounts, prohibiting third-party control, including LSPs, to safeguard borrower ...

Everyday consumers are shoplifting, cheating on returns, and committing other "mini crimes" to get back at big businesses.