The company also said the ability to create AI agents with Copilot Studio ... on time. The Customer Intent and Customer Knowledge Management agents, available for Dynamics 365 Service and Contact ...

New capabilities for Microsoft Dynamics 365 Customer Service, Microsoft Dynamics 365 Contact Center, and Microsoft Dynamics 365 Sales include a multilingual bot (supported languages), ...

As Microsoft Copilot features continue to roll out across Microsoft Dynamics 365 and Microsoft Power Platform ... Microsoft leaders about their roadmap for the future of AI, customer service, and ...

With Dynamics 365 Field Service, we help you optimize customer experiences in the field with the right people and right tools at the right time. Increase productivity and effectiveness of your field ...

Microsoft announced this week new AI autonomous agents and agentic capabilities in Dynamics 365 that accelerate sales and business ... and the ability to create autonomous agents with Copilot Studio ...

The announcement comes a year after Microsoft announced multiple Copilot offerings for sales and customer support at ... inside of Microsoft's Dynamics 365 back-office suite, can do things ...

There are a variety of customer relationship management (CRM) platforms that organisations can use to vie for customers’ ...

Businesses can digitise their operations by leveraging Microsoft’s Business Applications, Modern Work, Copilot and Power ...

Key features: AI-backed Copilot-generated content ... LinkedIn Sales Navigator integration. Dynamics 365 is a customer relationship management software from Microsoft. Dynamics 365 (formerly ...

Second, we’re introducing ten new autonomous agents in Dynamics 365 to build capacity for every sales, service, finance and supply ... And thanks to Copilot, one team is resolving customer cases ...