At the start of the New Year, with no warning, Microsoft gives its flagship productivity app a name change and a huge price ...
Microsoft Teams introduces new features like live chat integration, SMS support, AI-powered meeting transcription, and ...
Recently, the company also announced a price increase for Microsoft 365 subscriptions—the first in 13 years—justifying the hike by including Copilot integration as a standard feature.
Watch this video to discover the new and enhanced features included in this release wave. Microsoft Dynamics 365 Customer Service will enable agentic capabilities for case and knowledge management, as ...
On April 1, 2026, we are deprecating the Microsoft Dynamics 365 Unified Service Desk (USD ... application with more AI and innovation. New features like multi-session, channels, autonomous agents, and ...
Key Features ... the all-new Copilot Chat feature, which is the core of this rebranding, isn’t currently available to most users. Microsoft has made it available for Microsoft 365 work accounts ...
These features can be used through the Edge side pane, but you’ll need a Microsoft 365 Copilot license. Administrators can control the feature’s availability with a specific policy. The official ...