Empowering Federal Agencies with the FedRAMP-Authorized Genesys Cloud Platform to Elevate Citizen Experience through AI-Driven, Secure Cloud Communications ...
Vodafone Idea expands its 5G network and enhances enterprise services in 2025, focusing on customer experience and AI ...
Pacific, Latin America, Europe and the Middle East, Genesys Cloud now operates in 21 Amazon Web Services (AWS) Regions, making it one of the most globally accessible customer experience (CX) platforms ...
Users of cloud conttact center software from NiCE, Genesys, Amazon Connect, and SharpenCX can now add accessibility technology from NexTalk.
Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced continued strong momentum during the third quarter of fiscal year 2026 (Aug. 1 – Oct. 31, 2025). The Genesys ...
NexTalk, a leader in accessible communication technologies, has expanded integration capabilities and compatibility with four of the industry’s most widely used cloud and contact center platforms: ...
Workato®, the Enterprise MCP company, today announced a technology partnership with Confluent, Inc. , the data streaming pioneer, that unites real-time signal detection with enterprise-wide ...
CallTower Expands Government Capabilities with Genesys FedRAMP Authorization Cyber Patrol ChannelVision Magazine ...
The fourth in a series recounting key sessions from the Data Center Frontier Trends Summit 2025 (Aug. 26–28) in Reston, Va.
Are you worried about online privacy? Not a fan of anticompetitive practices? Maybe you just want a new take on web search? These 12 search engines beat Google in many ways.
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