The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

BGF has invested £16.6m in Workbooks to accelerate growth of its integrated ‘no-BS CRM’ platform across the UK and US, ...

Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint, and Zoho answer the question: What is CRM in 2026?

AI often enters organisations as an aspiration. Without clear metrics, it becomes a cost instead of an engine of efficiency.

Workbooks is pushing its CRM deeper into the AI era, positioning automation as a way to remove friction from everyday selling ...

Boost productivity with the best productivity tools and work efficiency apps that streamline tasks, enhance collaboration, ...

Meta has three months to comply with Indian government directions that could affect how WhatsApp operates in the country.

EAZY, one of the pioneers in India's enterprise software space, has announced the rollout of EAZY CRM 4.0, its latest and most comprehensive upgrade to date. The new version is claimed to be built on ...

CRM systems provider Workbooks today launched AI-Enabled CRM to automate repetitive sales tasks, improve data accuracy, and empower sales teams to work smarter. Workbooks' AI CRM's core features ...

Complying with the DPDP Act isn’t coming cheap with operational costs climbing, fuelled by the need for legal vetting, data ...

Adapt your content strategy for traditional search and emerging AI experiences through audience insight, originality, and ...

AutoRaptor, a leading AI-integratedcustomer relationship management platform for automotive dealerships, unveiled its comprehensive solution to one of dealerships' most costly problems: after-hours ...