Discover how to measure true training ROI by tracking essential call center KPIs like FCR, AHT, and CSAT that prove agent ...

Police on Monday renewed their search for the gunman who killed two Brown University students and wounded nine others.

Inspired by its sylvan setting, the open-air timber structure can accommodate up to 250 people for worship, performances, and ...

stratusAI Desk Agent is the newest addition to CareCloud’s AI portfolio, developed within the Company’s AI Center of Excellence and powered by advanced large-language models, real-time reasoning, and ...

PolyAI helps casinos, banks and medical companies field and answer calls from customers using artificial intelligence and is now valued at over $750 million.

Since 2021, the U.S. Army and the Brazilian Army have conducted combined military exercises as part of Exercise Southern ...

Patriot Front, a White supremacist group, has been quietly building a 124-acre compound in the mountains of east Tennessee, where they train members and host fight clubs.

It's nearly time for all of the countries involved in the 2026 men's Olympic hockey tournament to release their rosters, and ...

Here are five things that will help you to stand out from your digital leadership rivals next year as you aim to snare a senior management position.

Rob Reiner, the acclaimed actor and director, was found dead Dec. 14 alongside his wife, Michele Singer, at home in Brentwood ...

It's not quite the chilly snowstorm we've been anticipating, but some notable precipitation is heading for the Reno-Tahoe ...