Salesforce's Agentforce will aid DOT workers by automating manual tasks, including responding to citizen concerns and real-time incident alerts.

Build a LangChain voice agent using a sandwich-style pipeline, targeting 250–750 ms replies and VAD, so conversations stay ...

After 10 text and 4 image tests, OpenAI's latest model barely beats GPT-5.1. What are Plus subscribers really getting?

Obsessing over model version matters less than workflow.

Amazon’s AI chatbot, Rufus, saw a surge of adoption on Black Friday, according to new data published over the weekend by market intelligence firm Sensor Tower. In the U.S., Amazon sessions that ...

Abstract: The rapid growth of online shopping has underscored the need for effective customer service techniques that go beyond traditional channels such as email, mobile responses, and FAQs. In this ...

Warning: This article includes descriptions of self-harm. After a family sued OpenAI saying their teenager used ChatGPT as his “suicide coach,” the company responded on Tuesday saying it is not liable ...

Character.AI announced on Tuesday that it’s launching “Stories,” a new format that allows users to create interactive fiction that features their favorite characters. The feature comes as an ...

Two major mutuals are in merger talks to create an insurance giant spanning the shipping and logistics industry. The UK P&I Club and the TT Club, a specialist logistics mutual, announced on Tuesday ...

Earlier this fall, a team of security experts at the AI company Anthropic uncovered an elaborate cyber-espionage scheme. Hackers—strongly suspected by Anthropic to be working on behalf of the Chinese ...

OpenAI might not have invented AI chatbots, but ChatGPT certainly popularized them. ChatGPT-3.5's launch in November 2022 is widely regarded as the moment generative AI went mainstream. Suddenly, any ...