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The first is that government must have a strategy for redesigning its own processes to take advantage of digitalisation.

When the phone rings and I begin talking, my co-workers do not decrease the volume of their own conversations and do not ...

(Please send your questions to Miss Manners at her website, www.missmanners.com; to her email, dearmissmanners@gmail.com; or ...

In a SeaTac office building, a group of Alaska employees are constantly monitoring the fleet and any disruptions. Here's a look inside the decision to cancel a flight.

When the phone rings and I begin talking, my co-workers do not decrease the volume of their own conversations (which are not ...

Most of the time it is impossible to ask the person to hold on while I request that my co-workers keep it down. And ...

The attack forced many town departments to temporarily go analog and find "creative" ways to keep town government functioning ...

Under Illinois’ Freedom of Information Act, there is a presumption that government records are open to the public. Body cam footage is an anomaly. Its availability is dictated by the […] ...

The singer-songwriter was up against Green Day, Ace of Base, Counting Crows and Crash Test Dummies at the 1995 ceremony ...

Dear Miss Manners: As part of my job as a news reporter, I spend a great deal of time on the telephone. The conversations I ...

In the age of AI, money needs identity. How World and stablecoins are building the boring infrastructure to separate humans ...