Learn how to find employees quickly and effectively with thoughtful use of proven hiring strategies, sourcing tips, and tools ...

To truly empower teams and drive revenue, organizations must provide them with real-time updates and actionable insights tailored to their specific accounts.

Over the last several years, I have seen Robotic Process Automation move from being treated as a tactical efficiency tool to ...

BGF has invested £16.6m in Workbooks to accelerate growth of its integrated ‘no-BS CRM’ platform across the UK and US, ...

Cluster resource monitoring teachers (CRMT) staged a dharna under the aegis of United CRMT forum in front of the collectorate ...

Model Context Protocol (MCP) is quickly becoming the backbone of how AI agents interact with the outside world. It gives agents a standardized way to ...

Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint, and Zoho answer the question: What is CRM in 2026?

A sector-first collaboration aimed at solving the lead-to-cash challenges of the UAE’s fast-growing real estate market ...

AI-driven customer centricity is built on a continuously learning system that interprets behaviour, identifies intent, and ...

AI often enters organisations as an aspiration. Without clear metrics, it becomes a cost instead of an engine of efficiency.

ZoomInfo reports that 95% of enterprise AI projects fail to deliver ROI due to inadequate data infrastructure. Successful ...