Office parties can be daunting, but with the right approach, they can open doors for new opportunities and strengthen ...

A brand is what people believe about you before you enter the room, and especially when you’re not there to correct them.

Agentic automation: Perhaps most significantly, conversational memory transforms AI from a transactional tool to a genuinely ...

Businesses that still rely solely on manual replies often end up wasting time, losing momentum and burning out their teams.

The relationship between workers and AI systems is evolving through distinct stages, each with its own characteristics, ...

A single enterprise platform that unifies omnichannel messaging, AI automation, and customer engagement across the full ...

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Mitel CX 2.0 introduces new AI capabilities, virtual agents, and hybrid cloud options to streamline customer support.

A bot accused Swift of using Nazi symbolism. Then humans got involved.

As people prepare for their roast turkey and stuffing many are dreading the lunchtime chat as 37% struggle with making ...

The next edge in dealmaking isn't a banker contact — it's AI. Here's how smart teams are compressing timelines and improving ...

At a London conference on value creation, experts argued that innovation succeeds only when systems, people, and leadership ...