UAE MoHRE uses advanced AI tools in call centre, reducing response times by 90 per cent and strengthening customer service ...

The Ministry of Human Resources and Emiratisation (MoHRE) has announced the successful integration of Artificial Intelligence (AI) applications into its Call Centre, as part of its efforts to leverage ...

Explore the best AI receptionist for enterprise, based on the 28+ models that our team has tested and reviewed. I tested the ...

Explore how AI agents and Playwright MCP act as testing helpers that speed up web testing while you stay in control ...

When teams treat AI as a tool for insight rather than full automation, and keep human judgment at the center, adoption ...

Perfectionist is a cloud-based Translation Quality Evaluation platform that helps teams run automatic and human-in-the-loop evaluations ...

The top video conferencing services we've tested help you stay connected and communicate with clients, team members, and anyone else, no matter where you are. I’ve been writing about consumer ...

When the IBM PC was new, I served as the president of the San Francisco PC User Group for three years. That’s how I met PCMag’s editorial team, who brought me on board in 1986. In the years since that ...

In his decades-long career in tech journalism, Dennis has written about nearly every type of hardware and software. He was a founding editor of Ziff Davis’ Computer Select in the 1990s, senior ...