MoEngage has new product features, such as integration with Salesforce and Merlin AI for Images, to help marketers in their ...

As Black Friday kicks off the busiest shopping period of the year, leading customer engagement platform MoEngage has unveiled ...

In 2022, an unsuspecting Biswas received an Interactive Voice Response (IVR) call, which directed her to what she ... "He sent me articles and images with headlines about a criminal named Gerold. He ...

The company creates voice agents that simulate phishing attacks on employees, helping them strengthen defences while identifying vulnerabilities.

Kevin Zavaglia took his first job with Verizon in 1994 as a junior sales associate, back when the company was still Bell Atlantic. Flash forward 30 years, and Zavaglia has spent nearly his entire ...

Thoughtful IVR call flow design helps callers help themselves. Learn how to set up an intuitive caller journey and spot ...

By availing this facility, cardholders can generate their debit cards PIN through internet banking, SMS, IVR, and ATM as well. This initiative is being hailed as a great move towards saving paper. The ...

Attackers can exploit several vulnerabilities in HCL BigFix and compromise systems. Security updates provide a remedy.

Its stock is on track for a second month of losses ahead of earnings, as Trump trades rattle Chinese markets. Alibaba Group ...

You can get your Bank of Baroda credit card blocked by calling on any one of the numbers - 1800-258-4455 or 1800-102-4455 which acts as both toll-free phone banking number and IVR facility for its ...

About a month ago, Microsoft issued a notification about a bug plaguing Windows 11 users and breaking the Photos app for them. Now, several weeks later, Microsoft has an official workaround for ...