As one of South Africa’s leading digital transformation partners, Ovations has built a reputation for empowering businesses with innovative, tailored solutions. With decades of experience and a deep ...

We tested different IT service management platforms to identify the best ones. We narrowed our list based on important factors including pricing, performance, ease of use, customer support ...

For ready mix operations these offerings include Sales & Quoting, Dispatch, Material Supply for Inventory Management, Customer Portal for customer collaboration ... “By expanding our Sales and Service ...

Perhaps more interesting in this still-formative moment is an analysis of where AI is surfacing at a practical level inside ...

Jira has changed significantly since the early days of IT ticket management. Now, Atlassian has unveiled it's new AI ...

Managing crisis with technology. Amy Sessions shares how Clearwater’s utility customer service team leverages new tech to ...

The following explores the ins and outs of real-time analytics and presents a few best practices that can help companies use ...

Companies are already seeing benefits from limited AI deployments, Capterra has found. Plus: NIQ research uncovers negative perceptions of genAI advertising.

Corrections & Clarifications: An earlier version of this story misclassified Chewy.com The company is an online shop. Retail giant Amazon, online fast-fashion retailer Shein and confectionary ...