Microsoft has been slowly but steadily gaining share in Salesforce's key CRM software market. Generative AI may be a new challenge.

On Monday, Microsoft unveiled 10 new AI agents for its CRM offering, Dynamics 365. The announcement came just days ahead of the release of Salesforce's own AI-agent product, Agentforce ...

Palantir’s multi-decade prowess in advanced mission-critical analytics is already making its AI genuinely valuable. Read why ...

Microsoft launches autonomous AI agents for Dynamics 365, challenging Salesforce's Agentforce in the race to dominate ...

The AI assistant, Zia, offers advanced predictive forecasting that can suggest both company ... Zoho CRM. 15-day free trial. No available social media integration in the free tier. 24/7/365 ...

We list the best document management system software, to make it simple and easy to manage digital files and folders.

Dynamics 365 (formerly called Microsoft Dynamics 365 CRM) offers AI-powered sales services and marketing applications. These apps are all part of the greater Microsoft tech stack and can be ...

The price increases vary across Australia, New Zealand, Malaysia, Singapore, Taiwan, and Thailand. In Australia, for example, ...

According to multiple reports, Salesforce (CRM) co-founder and current CEO Marc Benioff is in talks to sell media company Time Inc. to privately held Greek company Antenna Group. Time Inc. today ...

Features, such as accounting, customer relationship management (CRM), human resources (HR) and supply chain management, simplify workflows, reduce inefficiencies and streamline productivity.

Editorial Note: Forbes Advisor may earn a commission on sales made from partner links on this page, but that doesn't affect our editors' opinions or evaluations. Customer relationship management ...