Dynamics 365 (formerly called Microsoft Dynamics 365 CRM) offers AI-powered sales services and marketing applications. These apps are all part of the greater Microsoft tech stack and can be ...

There are a variety of customer relationship management (CRM) platforms that organisations can use to vie for customers’ ...

Microsoft has expanded its designations to include more options for Microsoft Dynamics 365 business applications partners and independent software vendors (ISVs). The four new business app ...

Microsoft Dynamics 365 and the Power Platform has enabled organizations to streamline their operations, reduce costs, and ...

On Monday, Microsoft unveiled 10 new AI agents for its CRM offering, Dynamics 365. The announcement came just days ahead of ...

Microsoft launches autonomous AI agents for Dynamics 365, challenging Salesforce's Agentforce in the race to dominate ...

“The OCC is committed to promoting openness, interoperability and fair competition across the cloud landscape and fostering a ...

The Microsoft Dynamics 365 Fundamentals (CRM) certification is a solid choice if your organization uses Microsoft Dynamics 365 and you don’t want to pigeonhole yourself into a particular skill set.

"The cloud has fueled a new era of opportunity across our partner ecosystem ... the coming months." Dynamics 365 Updates Dynamics 365, Microsoft's combination cloud CRM and ERP system, is getting ...

As leading tech giants in the enterprise software industry, both Microsoft and Salesforce have been competing over their autonomous agents.

Microsoft has been slowly but steadily gaining share in Salesforce's key CRM software market. Generative AI may be a new challenge.