Microsoft Dynamics 365 is filled with a wide range of AI features in virtually all of its modules, from Sales and Service to Project Operations and Customer Insights. For example, in the Customer ...

Microsoft today debuted new Dynamics ... to be very time-consuming or even impossible to uncover.” Dynamics 365 Customer Insights Introduced this past spring, Dynamics 365 Customer Insights ...

With over 400,000 residential and commercial customers, AEP Energy is using Microsoft Dynamics 365 Customer Insights to empower its marketing, sales and customer service professionals to gain a ...

Frank Weigel, Microsoft’s vice president of Dynamics 365 Insights Product Group ... a complete new suite -- all the way from sales to customer service to marketing to supply chain or digital ...

To set the stage for a successful implementation, it's important to define clear objectives and KPIs from the outset, says Taryn Engelbrecht, solutions architect at The CRM Team.

Microsoft Dynamics 356 works on bringing the data ... With AI-based tools like Dynamics 365 Customer Insights, enterprises can build a much better understanding and a 360 view of their customers ...

Businesses are increasingly looking for comprehensive solutions that streamline operations, enhance efficiency, and foster ...