November 12, 2024--(BUSINESS WIRE)--Druva, the leading provider of data security, today announced support for Microsoft ...

Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, customer service, finance, and supply chain operations. The company is also previewing an addition ...

Microsoft Corp. announced a ... The Customer Intent and Customer Knowledge Management agents, available for Dynamics 365 Service and Contact Center, will work with customer service operators ...

Microsoft Dynamics 365 and the Power Platform has enabled organizations to streamline their operations, reduce costs, and ...

There are a variety of customer relationship management (CRM) platforms that organisations can use to vie for customers’ ...

Calabrio, the workforce performance company, today announced that Calabrio Workforce Management (WFM) now interoperates with Microsoft Dynamics 365 Contact Center. This marks the next step in the ...

LinkedIn Sales Navigator integration. Dynamics 365 is a customer relationship management software from Microsoft. Dynamics 365 (formerly called Microsoft Dynamics 365 CRM) offers AI-powered sales ...

With the flexibility to work seamlessly with Dynamics 365 and other premier Contact Center as a Service ... and Microsoft are empowering contact centers to deliver exceptional customer experiences.

Microsoft Copilot in Dynamics 365 Sales works as a companion for sales representatives ... and significantly improved customer service. Alkemy now aims to become fully digital, using predictive ...

With Dynamics 365 Field Service, we help you optimize customer ... Thereby quickly meeting service expectations and creating customer loyalty. Microsoft Field Service lets you use manual, assisted, or ...

As Microsoft Copilot features continue to roll out across Microsoft Dynamics 365 and Microsoft Power Platform ... Microsoft leaders about their roadmap for the future of AI, customer service, and ...