In an AI-driven era when some big brands are ditching midlevel staff, Starbucks is trying something to revive its fortunes.

The company is giving managers more say in new product and operations tests at an early stage. It is also giving them more ...

Its 'Back to Starbucks' strategy is moving forward and bringing big updates with it–like test kitchens and new store roles.

Leader Brian Niccol took over as CEO in September with a plan to return the chain to its coffeehouse roots, focusing on the in-store experience.

Brian Niccol, CEO of Starbucks, the iconic coffee chain, has announced a series of important changes to its management ...

The coffee shop giant, whose sales weakness has extended into its second year, named Mike Grams chief operating officer, ...

A big part of Starbucks’ comeback plan is making employees’ lives easier, both through additional human capital and ...

Starbucks is making baristas follow a conservative dress code – a huge change from what’s currently ... as a union to confront their unreceptive management and demand they also address lack ...

While the company said those changes were the right move for long ... Tensions have continued with Starbucks' management and its unionized staff, who have complained of understaffing and ...

A workers union says that more than 1,200 Starbucks employees have gone on strike to protest a new dress code policy that went into effect this week. Walk-outs have taken place at roughly 100 ...

Niccol put out a letter just after he joined, and later, an announcement about the wider changes ... his “Back to Starbucks” plan. As part of this, he cut 1,100 management jobs and said ...