The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint, and Zoho answer the question: What is CRM in 2026?

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

Next-generation CRM solutions prioritise data security, ensuring customer trust and compliance while managing sensitive ...

Learn how to evaluate, test, and roll out top-rated CRM software with a clear, practical framework that drives real ROI and ...

Salesforce shares are rising Thursday following the company's third-quarter report, which topped estimates and showed ...

The longtime ITSM platform provider believes it can elevate CRM functionality by focusing more on customers, in addition to sales — and it plans to use its workflow prowess and AI capabilities to get ...

Workbooks is pushing its CRM deeper into the AI era, positioning automation as a way to remove friction from everyday selling ...

Discover why Salesforce stock is a strong buy despite AI disruption concerns. Learn about its profit focus and growing ...

Software giant Salesforce ($CRM) is scheduled to announce its results for the third quarter of Fiscal 2026 after the market ...

By aligning marketing, sales and CX within a single platform, businesses can transform isolated efforts into a cohesive, high-performing growth engine.

An Institute for Value-Based Medicine ® event held in New Haven, Connecticut, on October 30, 2025, brought together a diverse ...