The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint, and Zoho answer the question: What is CRM in 2026?

Learn what Zapier is, how it works, practical examples you can start using today, and what to keep in mind to stay safe.

Aurasell is betting that AI-native, fully integrated CRM platforms can replace the fragmented go-to-market stacks that have ...

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

Workbooks is pushing its CRM deeper into the AI era, positioning automation as a way to remove friction from everyday selling ...

Salesforce, Inc. (NYSE:CRM) is one of the Best SaaS Stocks to Buy Right Now. On December 11, Salesforce, Inc. (NYSE:CRM) ...

AI often enters organisations as an aspiration. Without clear metrics, it becomes a cost instead of an engine of efficiency.

Progressive campaigns and Democratic organizations are now operating in an era defined by a paradox of choice. New solutions ...

An Institute for Value-Based Medicine ® event held in New Haven, Connecticut, on October 30, 2025, brought together a diverse ...

At the MarTechAI Summit 2025, marketers unpacked how agentic AI is shifting the industry from event-triggered automation to ...

Overview Email tracking extensions now go beyond simple “read receipts,” offering real‑time open alerts, link and attachment tracking, analytics dashboards, and ...