EngageLab, a global leader in AI-powered omnichannel customer engagement and marketing technology, officially launches its ...

Personalized Interactive Experience : AI Agent supports tone customization and multimedia interaction, delivering a more ...

The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

Eloboss expands its unified platform with new supported game titles and a structured customer rewards system, reinforcing its ...

Founded by Ali Mroueh, Ilna AI was shaped by a challenge he had often encountered. "All of us, all across the world, have faced poor customer service experiences," he shares. "I believed I could do ...

This new round, which comes just six months following the Series A, will both allow Outset to go even deeper on the foundation that brought the company to this moment and extend that expertise into a ...

Wise's customer growth has slowed to 11%, but total payment volume is accelerating, driven by platform infrastructure ...

Mitel CX 2.0 introduces new AI capabilities, virtual agents, and hybrid cloud options to streamline customer support.

Seamless, Real-Time Data Flow From Capillary’s Loyalty Platform to Adobe Experience Platform Unlocks Personalization & Engagement at Scale By Megan Fiorendino December 11, 2025 Capillary Technologies, ...

IT helpdesk team lead Anthony Warrell told a ServiceNow AI readiness digital summit that the work aligns with a broader ‘AI ...

New AI Agents and Intelligent Search simplify content creation, enhance quality, and reduce risk, delivering clear, consistent, and compliant communications, without compromising user control ...

As the sweepstakes casino market expands, a new wave of players is searching for reliable information before committing time or money to emerging platforms. With hundreds of sweepstakes casino sites ...