Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint, and Zoho answer the question: What is CRM in 2026?

A well-maintained customer relationship management system is the heartbeat of a thriving coaching business. A CRM houses customer data, but it should also tell the story of your relationships, your ...

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

The Centre has migrated around 12.68 Lakh email accounts across ministries and departments to SaaS major Zoho’s cloud-based ...

Zoho co-founder Sridhar Vembu stated that AI tools enable their engineers to complete work that would have taken weeks in a ...

Zoho CEO Sridhar Vembu revealed the company is using AI coding tools, leading to significant productivity boosts for ...

Nowadays, “vibe coding” is everywhere, and many are supporting the concept, which allows non-technical workers to pick up coding with no prior background and build real projects in their free time.

In the crowded world of note-taking apps, Zoho Notebook manages to stand out – and not just because it’s a free product backed by the Zoho suite. It ditches the dull, blank-page look of many ...

The report found that 93 per cent of Indian organisations use AI in some form, while 71 per cent have enhanced privacy protections in the process. Nearly three-quarters of Indian organisations have ...

AI tools generate income by aiding in the creation of written content, art, and videos for sale. By producing digital visual products and building websites, AI serves enterprises and personal projects ...

The instant messaging app space is seeing a new wave of competition with the rise of Arratai, an emerging communication platform. While WhatsApp continues to dominate globally with its massive user ...

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