WhatsApp announced yesterday that it will now show ads from businesses through its Stories-like feature, months after adding ...

By Dikshant Dave, CEO, Zigment While sectors like retail and healthcare have rapidly adopted conversational platforms, the ...

A growing number of chief execs believe their businesses have lost the point of marketing, according to a McKinsey report ...

Sabre Hospitality announced the latest enhancements  to SynXis Concierge.AI, extending AI capabilities to the SynXis Booking ...

Meta Platforms stock saw solid gains amid a bullish day of trading for the broader market. Oppenheimer published new coverage ...

In a blog post published Monday, WhatsApp announced an expansion of its "Channels" discovery and business tools, designed to ...

Will Cathcart, head of Meta's subsidiary, announced the launch of WhatsApp channels with subscriptions and advertising. He ...

Social Connect: Enables AI-powered guest engagement across popular social platforms including Facebook, Instagram, Messenger, and WhatsApp Business. Managed through a single unified inbox, hotels can ...

SMEs can leverage cloud models to start small, scale smartly, and create collaborative environments for AI to thrive.

Some people are unwittingly posting their private and sometimes mortifying conversations with the Meta AI chatbot to the ...

JOHANNESBURG - Eskom has introduced a new AI-powered chatbot named Alfred the Chatbot, and is available on WhatsApp. This ...