Industry-specific cloud platforms bring proactive, orchestrated agentic AI to every commerce moment PALO ALTO, Calif., Jan. 08, 2026 (GLOBE NEWSWIRE) -- Talkdesk®, Inc. today introduced Customer ...

AI Agent brings trusted, unified customer data and AI together so marketers can activate insights without relying on engineering teams SEATTLE--(BUSINESS WIRE)--Amperity, the leading AI-powered ...

New Sugar for Syspro solution connects the knowledge of the back office to empower the front office with newfound sales intelligence TUSTIN, Calif. & SAN FRANCISCO--(BUSINESS WIRE)--Syspro, provider ...

CMSWire Contributor of the Year Brittany Hodak explores why apathy is harder to spot than churn—and far more costly.

We didn’t just track DX headlines in 2025 — we traveled to get the context behind them. Here’s what stood up to reality.

CMSWire Contributor of the Year Greg Kihlstrom examines where AI ambition is colliding with operational reality in marketing ...

Strategic acquisition of a go-to partner for global publishers adds best-in-class media industry and technical expertise to provide new solutions to enterprise customers AUSTIN, Texas--(BUSINESS WIRE) ...

CMSWire Contributor of the Year Brian Riback challenges CX and marketing leaders to stop hiding behind metrics and start ...

CMSWire 2025 Contributor of the Year Colleen Lonsberry argues that efficiency alone can’t replace empathy — even in AI-driven ...

Following unprecedented early demand, Zeta expands beta access for first two Athena agentic applicationsLAS VEGAS--(BUSINESS WIRE)--Today, at CES 2026, Zeta Global (NYSE: ZETA), the AI Marketing Cloud ...

Acquisition positions 2X as the first Marketing-as-a-Service (MaaS) firm with scale to deliver integrated revenue engineering, combining specialized talent, AI-powered workflows, and enterprise-grade ...

Former Technical Director of Luminary joins Umbraco HQ to build sales, technical, and support team in Australia, New Zealand and Asia-Pacific region Odense, Denmark, 6th January 2026, open-source .NET ...