PolyAI helps casinos, banks and medical companies field and answer calls from customers using artificial intelligence and is now valued at over $750 million.

Across the United States, a quiet shift is underway in the way local governments answer the phone. Non-emergency calls that once rang straight through to human dispatchers are increasingly being ...

To revamp the old system, the agency put down an initial $12.5 billion and awarded a contract to technology firm Peraton, ...

Maple, a leading Voice AI platform for restaurants, today announced a strategic integration with OpenTable, a global leader in restaurant tech. The integration enables restaurants using both platforms ...

The Brazos County Emergency Communications District has been periodically testing out a new artificial intelligence system to answer non-emergency 911 calls wit ...

Secret Service agents have dismantled a network of electronic devices at multiple locations around New York City that could be used to disable the city's cellphone network, officials said Tuesday.

When answering the phone, do you lead with a “hello” or “[insert name] speaking”? Or do you simply pick up, breathe into the receiver, and hope the other person says something? Well, the latter might ...

AMERICAN SYSTEMS has acquired managed IT services firm Epsilon as part of efforts to broaden its client base and expand its service offerings in support of federal and commercial customers.

Restart your Windows PC and then try using the MSINFO32.exe tool. This will kill all extra processes and reset any corrupt files or temporary settings that may be preventing the tool from running ...

The United States is one of just three countries that "prefers" imperial measurements over the international metric standard. The motivation why has less to do with official policy than you might ...

READING, Pa.--(BUSINESS WIRE)--Omega Systems, a leading provider of managed IT and cybersecurity services, was named to the 2025 Channel Partners MSP 501, ranking #49 among the world’s top-performing ...

In 1895, science fiction writer H.G. Wells introduced the world to the concept of time travel. Pick a time, he told his dinner guests in The Time Machine, and manipulate a lever in his machine: “this ...