Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint, and Zoho answer the question: What is CRM in 2026?

Pfizer's Conor Riordan explains how the pharmaceutical giant uses Celonis across 200+ markets to drive toward 95% order automation, guided by a strict "process before technology" philosophy. When ...

business.com’s team of experts regularly test, evaluate and compare business solutions to identify the best software and services across industries. These independent investigations involve extensive ...

On CNBC's “Halftime Report Final Trades,” on Thursday, Bryn Talkington, managing partner of Requisite Capital Management, said the Salesforce, Inc. (NYSE:CRM) chart is starting to rebuild itself. The ...

Emile brings close to two decades of real estate industry experience and thought leadership to HousingWire. In 2010, he became a licensed real estate agent in Manhattan, and in 2018, he co-founded The ...

For years, Pronton.ai has seen many distributors reap ROI from investment in customer relationship management software. One distributor we worked with achieved a solid return on their CRM in less than ...

Rapid order fulfillment is crucial in making a great impression on customers and building brand loyalty. Big box retailers like Amazon and Walmart have acclimated consumers to fast delivery, but ...

There comes a time before every big purchase when you might ask yourself, “Do I really need this?” If you don’t pause for a moment — and if you tend to blow your budget as a result — then you need to ...

Operational efficiency gains. Small and mid-sized business leaders gain time savings and improved decision-making through automation. Intuit, the company behind TurboTax and QuickBooks, announced a ...

In the first months of his administration, President Donald Trump repeatedly threatened due process, a fundamental principle enshrined in the U.S. Constitution. His attacks have spanned from the ...