Integration connects agentic orchestration with multi-agent AI to streamline enterprise customer service workflows.

• Boosts collection efficiency by 40%+ through multilingual GenAI Collection Agents and Unified Automation BENGALURU, India, Nov. 26, 2025 /PRNewswire/ -- CreditNirvana, a Perfios company and a leader ...

RIYADH, RIYADH PROVINCE, SAUDI ARABIA, November 17, 2025 /EINPresswire.com/ -- Arabic-English code-switching during business calls continues to pose significant ...

Vida, an Austin-based pioneer in AI voice automation, has raised $4 million in Series A funding led by Trammell Venture Partners (TVP), with participation from Timechain and others. The funding marks ...

Rockwell Automation, Inc. (NYSE:ROK) Q4 2025 Earnings Call Transcript November 6, 2025 Rockwell Automation, Inc. beats earnings expectations. Reported EPS is $3.34, expectations were $2.94. Operator: ...

Thank you for holding, and welcome to Rockwell Automation's Quarterly Conference Call. I need to remind everyone that today's conference call is being recorded. [Operator Instructions] At this time, I ...

The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

Intelligent Call Routing: The Tech Behind Faster, Smarter Call Centers Your email has been sent Key takeaways Intelligent call routing uses customer relationship management (CRM) context, agent state, ...

India bets AI will create enough new opportunities to offset job losses AI tools supplant jobs built on routine tasks in call centers, customer service IT training centers shift focus to AI skills ...

Zendesk Inc. is rolling out a set of new features designed to make contact center teams more productive. The enhancements debuted today at the company’s AI Summit event. They will be available in ...