Other customer service agents CNA spoke to described similar situations ... a customer care executive at Singtel who handles ...

A dependable call center agent is always in demand. Learn how to find remote work, show your qualifications, and start ...

Microsoft announces a new AI-powered feature rolling out to users in the Xbox Insider program before it becomes available to the general public.

The AI chatbot has been rolled out to the US-based members of the Xbox Insider Programme who have signed up for the experimental updates. Microsoft said eligible users will begin seeing the chatbot on ...

“At the moment most of the apps are chat based … which is cool, but not suitable for all use cases. There are some use cases where you’re not typing, not even looking at the screen, and so voice ...

“Amazon Q Developer announces an enhanced chat experience ... “Support for agentic coding is exciting, but as we all know, it ...

But sometimes, investors just need help seeing such indicators hiding in plain sight. That’s what Brightwave promises its AI agent can find: signal in public data. “There’s a hell of a lot ...

Agentforce delivers fully customizable autonomous AI agents that can connect to any enterprise data and take action across sales, service, marketing, and commerce Agent Builder enables users to ...

In addition, Agentforce includes out-of-the-box agents that are easy to customize and deploy with low-code or no-code tools and that work around the clock across any channel. Agentforce Service ...

If you’re starting a new business or just tired of the hassle of handling official business documents and mail on your own, you should look into using a registered agent service. They will ...

To learn more and deep dive into the full list of features, visit the Tech Community blog and the new Microsoft Adoption page. Customers with access to Teams public preview will be able to try out the ...