Introverts are also good at observing and noticing the finer details—more subtle things that others can miss. This can be really important, particularly for leaders. Introverts are often quite ...

Gen Z is often criticized for lacking basic social skills, but what’s really behind this shift? In this video, we explore how technology, social media, and changing communication styles are affecting ...

Both programs, organized by Duke Learning & Organization Development (L&OD) as part of its Professional Development Academy, ...

A new report from the U.S. Chamber of Commerce and College Board demands our attention: 84% of hiring managers say students ...

Small conversational habits reveal more about people skills than most realize. The way someone listens, responds, and shares ...

Even with the best of intentions, communication and conflict-resolution tools and techniques can be weaponized and turned into power plays. Here’s how to avoid that trap.

A classic in self-improvement, this book teaches you how to build rapport, influence people positively, and foster lasting relationships. Carnegie emphasises genuine interest in others, active ...

In any organization, the success of project collaboration and team management greatly depends on communication abilities: how ideas are shared is often just as important as the ideas themselves. So ...

Every generation is defined, at least in part, by the significant cultural and economic events experienced during their early lives. Today’s young people, Generation Z, are still navigating the ...

When employers have a job opening, what are they looking for when it comes to great candidates? Most will tell you they want to hire people with work experience, technical skills and the right amount ...

“My spouse and I come from different cultural backgrounds, with different perspectives, upbringings, and experiences. We love each other, but our biggest cultural divide is how we communicate. Since ...

Whether verbal, written, or through our body language, we rely on communication every day. And how well we communicate can significantly impact several areas of our lives – from relationships to the ...