CallTower Expands Government Capabilities with Genesys FedRAMP Authorization Cyber Patrol ChannelVision Magazine ...

stratusAI Desk Agent is the newest addition to CareCloud’s AI portfolio, developed within the Company’s AI Center of Excellence and powered by advanced large-language models, real-time reasoning, and ...

Users of cloud conttact center software from NiCE, Genesys, Amazon Connect, and SharpenCX can now add accessibility technology from NexTalk.

While there still is an appetite for on prem, really the biggest trend is that the market’s just drying up. A few years ago, ...

Empowering Federal Agencies with the FedRAMP-Authorized Genesys Cloud Platform to Elevate Citizen Experience through AI-Driven, Secure Cloud Communications ...

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced continued strong momentum during the third quarter of fiscal year 2026 (Aug. 1 – Oct. 31, 2025). The Genesys ...

After dealing with a fragmented tech stack, Aterian rebuilt its CX around Genesys Cloud.

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The call center is expected to receive and process 6,000 to 7,000 calls per day. U.S. Immigration and Customs Enforcement plans to establish a "National Call Center" in Nashville, Tennessee, to help ...

HUDSON, N.H., Nov. 5, 2025 /PRNewswire/ -- BAE Systems' (LON: BA) Compass Call Mission Crew Simulator (CCMCS) for the EA-37B electronic attack mission system has been approved for training by the U.S.

GRAND BLANC TOWNSHIP, Mich. (WJRT) - Henry Ford Health is declaring an impasse in contract negotiations with nurses at Genesys Hospital and will begin imposing contract terms soon. The hospital system ...

AMD (NASDAQ:AMD) said on Monday that t has completed the divestment of ZT Systems, the U.S.-headquartered data center infrastructure manufacturing business, to Sanmina (NASDAQ:SANM). As part of the ...