BGF has invested £16.6m in Workbooks to accelerate growth of its integrated ‘no-BS CRM’ platform across the UK and US, ...

Adapt your content strategy for traditional search and emerging AI experiences through audience insight, originality, and ...

Workbooks is pushing its CRM deeper into the AI era, positioning automation as a way to remove friction from everyday selling ...

Schedule the Post: Once your time is set, tap Schedule. That’s it – Instagram will queue the post to publish automatically at ...

One downside of enterprise AI is that many systems still function as a black box — they produce results but offer little visibility into how they reached them. NetSuite is designing its systems around ...

Leg-spinner Yuzvendra Chahal's maiden six-wicket for India as the hosts beat England by 75 runs in the third and final Twenty20 International ...

This article outlines the key trends shaping customer behavior and what local services companies can do to stay competitive ...

Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint, and Zoho answer the question: What is CRM in 2026?

The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...

Nutshell reports small businesses can successfully implement CRM systems with a user-friendly approach, strategic planning, ...

Customer Relationship Management (CRM) tools, long used by sales and account teams to track relationships, automate follow-ups, and centralize communication, are becoming a growing point of tension in ...