ZoomInfo reports that 95% of enterprise AI projects fail to deliver ROI due to inadequate data infrastructure. Successful implementations focus on specific problems, integrate into workflows, learn ...

BGF has invested £16.6m in Workbooks to accelerate growth of its integrated ‘no-BS CRM’ platform across the UK and US, ...

Adapt your content strategy for traditional search and emerging AI experiences through audience insight, originality, and ...

A key lesson was to measure what matters. From the outset, we defined clear success metrics—latency reduction, resource ...

AI is saving people thousands by replacing costly software and automating tasks that reduce everyday expenses.

Schedule the Post: Once your time is set, tap Schedule. That’s it – Instagram will queue the post to publish automatically at ...

One downside of enterprise AI is that many systems still function as a black box — they produce results but offer little visibility into how they reached them. NetSuite is designing its systems around ...

Leg-spinner Yuzvendra Chahal's maiden six-wicket for India as the hosts beat England by 75 runs in the third and final Twenty20 International ...

This article outlines the key trends shaping customer behavior and what local services companies can do to stay competitive ...

Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint, and Zoho answer the question: What is CRM in 2026?

The highest ideal of customer service is ease—not just a frictionless, personalized experience for customers themselves, but ...