Gartner predicted four years a big decrease in Net Promoter Score use as a CX metric in 2025. But it's hanging around.

A recent study reveals why women engage with true crime, showing safety motives and psychology—not sensationalism—drive the ...

In 2023, the World Health Assembly adopted a resolution to strengthen rehabilitation within health systems, calling for ...

IRA contribution limits are increasing by $500 for those under 50 and by $600 for those 50 and older. Schedule regular ...

Apple’s “App Intents” and Huawei’s “Intelligent Agent Framework” allow the OS to expose app functionalities as discrete ...

There's a paradox playing out in accounting. Automation is freeing up capacity across firms with 80% seeing increasing client demand for financial planning and business strategy. But here's the ...

Manual audits machine learning improves drug diversion prevention by reducing errors, saving staff time, and enhancing patient safety in hospitals.

The future of travel is being shaped by those who connect systems, data and people into a single, intelligent flow. 2025 proved that progress is possible. 2026 will show that integration is the key to ...

Walk into a modern semiconductor factory and you’ll see full end-to-end automated processes. Visit an automotive plant and you’ll watch lines weld and paint without a human touch. But walk into a ...

Mohan Gurupackiam of Steward Partners discusses how wealth management firms are rethinking their technology investments.