Gartner predicted four years a big decrease in Net Promoter Score use as a CX metric in 2025. But it's hanging around.

FS Poster AI prompt turns WordPress posts into Blogger summaries that link back, helping avoid duplicate-content SEO issues ...

Social media can feel like a wild west sometimes, right? You post something, and then… crickets. Or maybe it’s the opposite, ...

Modern content lives under a microscope. Whether you’re a novelist drafting a Kindle release, a marketing writer polishing a ...

In this guide, I share a set of practical AI-use templates you can bring straight into your teaching. I called them AI ...

Thousands of professionals and teams around the world spend a considerable amount of their time each day converting documents ...

Word will save new documents to the cloud by default. AutoSave will also be enabled by default. You can turn off these options if you prefer to save your files locally. Microsoft has long been pushing ...

Microsoft has launched AI agents for Word, Excel, and PowerPoint. The agents are available for business and individual subscribers. Now accessible on the web, the agents will expand to the desktop.

Hyphenaters used to be fearless. Bad to the bone. Unflinching in the face of multi-word adjectives that required two or even three hyphens. An editor would see the terms “anti” and “social” and “media ...

Microsoft will start saving new Word documents to the cloud before you hit save. Here's how to turn that off. Microsoft is changing the way Word documents are saved in Windows. "Now you don’t have to ...

In this post, we will show you how to create email templates in the new Outlook app for Windows 11. Creating email or message templates in Microsoft Outlook (classic) involved manually composing an ...

If you’ve ever opened a blank document on your computer and stared at the screen, wondering where to start, you’re not alone. That’s exactly when templates can help. A template is a pre-designed file ...