As one of South Africa’s leading digital transformation partners, Ovations has built a reputation for empowering businesses with innovative, tailored solutions. With decades of experience and a deep ...

We tested different IT service management platforms to identify the best ones. We narrowed our list based on important factors including pricing, performance, ease of use, customer support ...

For ready mix operations these offerings include Sales & Quoting, Dispatch, Material Supply for Inventory Management, Customer Portal for customer collaboration ... “By expanding our Sales and Service ...

Jira has changed significantly since the early days of IT ticket management. Now, Atlassian has unveiled it's new AI ...

Managing crisis with technology. Amy Sessions shares how Clearwater’s utility customer service team leverages new tech to ...

The following explores the ins and outs of real-time analytics and presents a few best practices that can help companies use ...

Tobias Keller joins as a customer success manager. With years of experience in customer success management within the ad tech ...

By 2027, 40 percent of all customer service issues will be fully resolved by unofficial third-party tools powered by generative artificial intelligence, according to Gartner.

Alternatively, you can use our free project management ... to the Jira website and use the handy pricing calculator. Asana has more collaboration tools like a team messenger and better customer ...