Americans’ views of President Donald Trump’s job performance remain negative amid a flurry of activity from his administration on tariffs, immigration and public health, according to the latest NBC ...

The new Support Desk and its accompanying hotline are now receiving requests from journalists seeking legal advice, assistance or referral to legal aid services in their respective regions. This ...

AT&T is consolidating 22 internal help-desk centers into six US locations, according to sources. The move comes after a memo from CEO John Stankey and an employee survey revealed falling engagement.

Hacking is hard. Well, sometimes. Other times, you just call up a company’s IT service desk and pretend to be an employee who needs a password reset, an Okta ...

I start most workdays with a trip to the gym. But then I sit, writing stories, sometimes forgetting to get up for hours. Since many of those stories are focused on wellness, I know that all that ...

A supply chain attack involving 21 backdoored Magento extensions has compromised between 500 and 1,000 e-commerce stores, including one belonging to a $40 billion multinational. Sansec researchers who ...

Crafting a standout help desk resume is crucial for landing a rewarding position in the IT support field. Whether you’re an experienced professional or just starting your career, having ...

The U.S. Customs and Border Protection agency uses this procurement to ensure its offices and agencies can connect to IT systems. The U.S. Customs and Border Protection agency has given industry a ...

President Donald Trump has temporarily taken the 150-year-old Resolute Desk out of the Oval Office for refinishing. “A President, after election, gets a choice of 1 in 7 desks,” Trump wrote on social ...