PRESSADVANTAGE – Rocket CRM has announced an expanded focus on its Missed Call Text Back feature, highlighting its role in addressing communication gaps that occur when inbound calls go unanswered. As ...

Looking for trusted Dynamics 365 consultants? Discover the top Dynamics 365 consulting companies in the USA for ERP and CRM implementation, migration, and support.

Executives from Adobe, Microsoft, Netomi, Oracle, Pega, PROS, Salesforce, SAP, ServiceNow, SugarCRM, Verint, and Zoho answer the question: What is CRM in 2026?

Choosing the right Microsoft Dynamics 365 implementation partner is as critical as choosing the platform. This guide explains ...

Salesforce beats Q3 FY26 expectations with Agentforce momentum. An analysis on valuation, competitive landscape, and stock ...

Azure outage affected global industries, including airlines and airports Microsoft 365 services impacted by Azure configuration change Outage follows recent Amazon AWS disruption, highlighting tech ...

Copyright 2025 The Associated Press. All Rights Reserved. Copyright 2025 The Associated Press. All Rights Reserved. The logo of Microsoft is seen outside its French ...

NEW YORK (AP) — Microsoft has deployed a fix to address an outage of their Azure cloud portal that left users unable to access Office 365, Minecraft and other services. The tech company wrote on its ...

SAN FRANCISCO, Oct. 27, 2025 /PRNewswire/ -- Zendesk, the global leader in AI-powered service, has been named a Leader in the 2025 Gartner Magic Quadrant for CRM Customer Engagement Center. Zendesk ...

LONDON and REDMOND, Wash. — Oct. 13, 2025 — LSEG and Microsoft Corp. on Monday announced the next step in their multiyear, strategic partnership: transforming access to LSEG-licensed financial data ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

Sage Homes is a United Kingdom-based affordable housing provider committed to operational efficiency and customer-centric service delivery. “We recently built a new contact center and we’re expecting ...