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Avoiding pitfalls, ensuring success in Dynamics 365 Customer Engagement implementationAvoiding pitfalls, ensuring success in Dynamics 365 Customer Engagement implementation By Taryn Engelbrecht, Solutions Architect, The CRM Team Issued by The CRM TeamJohannesburg, 04 Feb 2025 Visit our ...
‘Got a question?’ Boosting employee engagement at Microsoft with Dynamics 365 and Power Platform
Microsoft’s AskHR platform—where the company’s employees go to get their HR questions answered—has transformed the employee experience at the company. This story reflects updated guidance from ...
As Copilot in Dynamics 365 Customer Service continues to improve, it offers a better alternative for case and knowledge suggestions than Smart Assist. Therefore, starting June 2, 2025, we will no ...
Microsoft Business Solutions Partner Unify Dots officially selected as Microsoft FastTrack Portfolio Partner for Dynamics 365 Microsoft sel ...
Mr. Anil Kumar Ratnala’s journey is a testament to his strategic vision, expertise, and unwavering dedication to overcoming complex challenges.
Powered by Microsoft Dynamics 365, Adobe, and Sprinklr, this system will seamlessly integrate and enhance customer ...
Frost & Sullivan assessed the customer experience (CX) management services industry and, based on its findings, recognizes ...
After delivering over 250 new features in 2024, ABCoA begins 2025 by integrating artificial intelligence to further streamline collections and enhance customer engagement ... Powered Test Automation ...
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