Avoiding pitfalls, ensuring success in Dynamics 365 Customer Engagement implementation By Taryn Engelbrecht, Solutions Architect, The CRM Team Issued by The CRM TeamJohannesburg, 04 Feb 2025 Visit our ...

Help sales teams exceed customer expectations and reach ... Screen of an email composition window in microsoft outlook with draft email titled introducing our new coffee beverage line Get insights ...

As Copilot in Dynamics 365 Customer Service continues to improve, it offers a better alternative for case and knowledge suggestions than Smart Assist. Therefore, starting June 2, 2025, we will no ...

Microsoft Business Solutions Partner Unify Dots officially selected as Microsoft FastTrack Portfolio Partner for Dynamics 365 Microsoft sel ...

Businesses are increasingly looking for comprehensive solutions that streamline operations, enhance efficiency, and foster ...

ERP vendors are improving their wares with more AI features and real-time data management to promote automation, efficiency, ...

Microsoft CFO Amy Hood had a message for Microsoft employees amid the DeepSeek and Stargate news, internal memo shows.

DGE delivered a keynote on the innovative applications of AI and its role in redesigning and enhancing government services ...

Providers are breaking down data silos and improving interoperability to open up pathways for critical insights.