Avoiding pitfalls, ensuring success in Dynamics 365 Customer Engagement implementation By Taryn Engelbrecht, Solutions Architect, The CRM Team Issued by The CRM TeamJohannesburg, 04 Feb 2025 Visit our ...

We are thrilled to announce the general availability of spatial annotations in Dynamics 365 Field Service and Microsoft Teams! This milestone marks a significant step forward in enhancing mixed ...

As Copilot in Dynamics 365 Customer Service continues to improve, it offers a better alternative for case and knowledge suggestions than Smart Assist. Therefore, starting June 2, 2025, we will no ...

Microsoft Business Solutions Partner Unify Dots officially selected as Microsoft FastTrack Portfolio Partner for Dynamics 365 Microsoft sel ...

Businesses are increasingly looking for comprehensive solutions that streamline operations, enhance efficiency, and foster ...

ERP vendors are improving their wares with more AI features and real-time data management to promote automation, efficiency, ...

Mr. Anil Kumar Ratnala’s journey is a testament to his strategic vision, expertise, and unwavering dedication to overcoming complex challenges.

DGE delivered a keynote on the innovative applications of AI and its role in redesigning and enhancing government services ...