Customers expect quick and smooth help when they reach out to customer support—whether it’s about a delayed order, a product question, or a service issue. Good case management means keeping track of ...

Brad Smith, Vice Chair & President, shared the below communication with Microsoft employees this morning. I want to let you know that Microsoft has ceased and disabled a set of services to a unit ...

Amy Coleman, Executive Vice President and Chief People Officer, shared the below communication with Microsoft employees this morning. How we work has forever changed. I remember starting at Microsoft ...

At the core of Transformers, a set of input activations is multiplied by a learned weight matrix to produce a new set of output activations. When the weight matrix is updated during training, the ...

Beginning November 1, 2025, Microsoft will take the next step in standardizing its pricing approach for Online Services purchased through volume licensing programs. This update builds on the ...

July 23, 2025 update – Expanded analysis and threat intelligence from our continued monitoring of exploitation activity by Storm-2603 leading to the deployment of Warlock ransomware. Based on new ...

Microsoft is aware of active attacks targeting on-premises SharePoint Server customers by exploiting vulnerabilities partially addressed by the July Security Update. Microsoft has released security ...

Get started with the latest updates today! Jump into Power Apps to try the latest updates, you can use an existing environment or get started for free using the Developer plan. This month we’re giving ...

Welcome to the April 2025 release update of unified routing in Dynamics 365 Customer Service and Dynamics 365 Contact Center! This update brings a suite of new features designed to enhance the ...

We are happy to announce that the March 2025 update of Power Automate for desktop (version 2.54) has been released! You can download the latest release here. Test ...

Satya Nadella, Chairman and CEO, shared the below communication with Microsoft employees this morning. As we’ve seen time and again throughout our 50-year history, times of great change for the world ...