As companies chase efficiency, it's no surprise that today's customer service call is more likely to be answered by a bot than by the much-maligned, outsourced operators of the past. Executives ...

Recently, the World Health Organization launched a flagship report declaring social connections a global public health priority. This is a monumental step in elevating the importance of social ...

Kristin is a lead editor at Forbes Home and has nearly a decade of professional experience as a writer and editor. She's previously worked at sites like Talking Points Memo, Insider, Delish, Angi and ...

Discover what’s new in WordPress 6.9, from performance and accessibility updates to AI-ready features that prepare your site ...