Starbucks is taking a measured step back from automation in favor of improving workforce scheduling and operational ...

"What we're discovering is the equipment doesn't solve the customer experience that we need to provide, but rather staffing the ... known as the "Back to Starbucks" strategy.

Starbucks faces challenges in reviving its business, CEO Brian Niccol said on Tuesday, after the coffee giant posted ...

Starbucks and the union had temporarily agreed to collective bargaining over dress code changes as part of ongoing ...

The Starbucks barista strike is occurring over the company’s new dress code and more resistance is expected to come.

Starbucks is rethinking the role of "innovation ... is the combination of staffing, deployment and technology gives us the outcomes of a great customer connection experience as well as the ...

As the coffee giant brings the personal touch back to its stores, Chief Technology Officer Deb Hall Lefevre's role is more ...

Investors have placed their bets on Niccol's turnaround strategy for the ... Niccol said Starbucks was improving service speed with the right staffing and deployment, and that its refreshed ...

Management reiterated confidence in the "Back to Starbucks" strategy to stabilize and grow ... emphasizing the combination of staffing, deployment, and technology to optimize service.

The decision to increase staffing ... reversal in strategy at a time when many in the food and beverage industry are accelerating the use of automation to reduce costs. Starbucks will also pull ...