WhatsApp has announced the development of a new AI-powered feature designed to help businesses manage customer interactions ...

Will Cathcart, head of Meta's subsidiary, announced the launch of WhatsApp channels with subscriptions and advertising. He ...

WhatsApp will introduce paid adverts in its ‘status’ section globally, marking a shift from its ad-free roots. Personal ...

By Dikshant Dave, CEO, Zigment While sectors like retail and healthcare have rapidly adopted conversational platforms, the ...

Sobot, a leading AI customer contact solution provider, unveiled its "AI-First" strategy at a media launch event this month.

Built on agentic AI, CXOP delivers intelligent, hyper-personalized experiences across the full customer journey ...

Currently in its Beta phase, Lindi can book flights for single passengers, change a name or seat on a booking, and provide ...

The new agentic AI chatbot from FlySafair can be used to book flights, change seats and other important flying processes, all ...

Pharmacies, health and wellness services, and beauty are the segments that stand out most when it comes to consumer use ...