The energy supplier has agreed to pay a total of £1.5 million in refunds and compensation after failing to provide customers ...

Kraken, named for a giant cephalopod, is the stuff of myth. Can a software platform of the same name bring forth riches from the deep? Octopus Energy, its current owner, hopes so.

New British Gas, OVO, EDF, Octopus and EON energy bill plans have been abandoned, according to reports. The Labour Party ...

Ofgem fines Octopus Energy £1.5m for failing to issue final bills to thousands of prepayment customers. The supplier claims ...

Those who are struggling to pay their bills may be able to access financial support through the Household Support Fund (HSF).

Octopus Energy has lashed out at regulator Ofgem over what it called “impossible” rules on customer bills after it was fined £1.5m.

There are over one million EV motorists in the UK and now Octopus Energy’s Electroverse has skyrocketed to 1 million public ...

The payout includes £231,000 of credit remaining on accounts when they were closed, energy regulator Ofgem has said.

THOUSANDS of Octopus Energy customers are set to receive a share of £1.5 million in compensation after Ofgem found the ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

An investigation by Ofgem found over 34,000 prepayment meter customer did not receive final bills within six weeks, as ...

The UK’s largest electricity supplier, Octopus Energy Group Ltd., is planning to separate its Kraken Technologies Ltd.