The energy supplier has agreed to pay a total of £1.5 million in refunds and compensation after failing to provide customers ...

Kraken, named for a giant cephalopod, is the stuff of myth. Can a software platform of the same name bring forth riches from the deep? Octopus Energy, its current owner, hopes so.

Ofgem fines Octopus Energy £1.5m for failing to issue final bills to thousands of prepayment customers. The supplier claims ...

Octopus Energy has lashed out at regulator Ofgem over what it called “impossible” rules on customer bills after it was fined £1.5m.

New British Gas, OVO, EDF, Octopus and EON energy bill plans have been abandoned, according to reports. The Labour Party ...

There are over one million EV motorists in the UK and now Octopus Energy’s Electroverse has skyrocketed to 1 million public ...

THOUSANDS of Octopus Energy customers are set to receive a share of £1.5 million in compensation after Ofgem found the ...

The payout includes £231,000 of credit remaining on accounts when they were closed, energy regulator Ofgem has said.

An investigation by Ofgem found over 34,000 prepayment meter customer did not receive final bills within six weeks, as ...

THE UK’s biggest energy supplier has been forced to pay out £1.5million to customers after a series of billing errors.

The UK’s largest electricity supplier, Octopus Energy Group Ltd., is planning to separate its Kraken Technologies Ltd.

The gas and electricity supplier will be paying the hefty sum after regulator Ofgem found more than 34,000 prepayment meter ...