A predatory management company charged these vacation rental guests $1,000 to pay for damage to a mattress they didn't cause.

Timeshare owners at Club Casa Dorada in Mexico say they were forced into an unwanted buyback. Worse, the timeshare company ...

Several weeks before her family’s American Airlines flight to Portugal, Ashley Macus learned there had been an aircraft change. That switch left the family of six without the assigned seats together ...

Few things are more important in a vacation rental than electricity. But when John Burns and his family arrived at their Parisienne houseboat Vrbo, they found it was missing that crucial element. So ...

First-time cruise passengers Marisa Vacca, her husband, and toddler couldn’t wait to board Celebrity Cruises Reflection last December. The family arrived in Ft. Lauderdale the night before embarkation ...

First-time cruise passengers Marisa Vacca, her husband, and toddler couldn’t wait to board Celebrity Cruises Reflection last December. The family arrived in Ft. Lauderdale the night before embarkation ...

You’ve probably heard about the couple jailed in Mexico after filing numerous credit card chargebacks over timeshare fees. They reversed nearly $120,000 in charges from their timeshare company and ...

United Airlines travel credit, like all airline credit, has a limited shelf life. Despite that fact, many passengers remain unaware of the expiration date of their future travel credit – and end up ...

First-time cruise passengers Marisa Vacca, her husband, and toddler couldn’t wait to board Celebrity Cruises Reflection last December. The family arrived in Ft. Lauderdale the night before embarkation ...

Heather Steele just landed on the Do Not Rent list of her favorite car rental company — Hertz. She says she’s been a great customer of Hertz for many years, and the banishment has her flabbergasted.

Could you be accused of causing costly damage to your next rental car even if you didn’t do it? Several hours after returning his Budget rental car Derek Melber found out the answer to that question.