Truelio's new TruelioCX division is dedicated to delivering tailored brand experience and marketing solutions to customer experience and contact center providers.

CCaaS solutions have been available in various forms for more than 20 years, but widespread adoption began in 2010 and has gained momentum every year. The CCaaS adoption rate was 27 percent as of the ...

As a large language model-agnostic vendor, Jasper runs 39 LLMs across its customer base, all curated to specific AI use cases and layers marketing knowledge and each company's specific brand ...

SurveyMonkey has added WhatsApp to its social media collector options. SurveyMonkey users can now share surveys or forms with their WhatsApp groups and contacts via their mobile devices with a single ...

Relcu has expanded into the financial services sector, providing tailored CRM solutions beyond the mortgage industry. Relcu is now powering connected customer journeys with data and AI across diverse ...

Technavio eyes rising e-commerce and artificial intelligence adoption as keys to the customer engagement solutions market's growth.

AtData, a provider of email address intelligence solutions, has launched its email marketing solutions, including Email Engagement and Alternate Email, on Snowflake Marketplace as Snowflake Native ...

Tribble has integrated its request for proposal automation technology with Box's Intelligent Content Management (ICM) platform. With Tribble leveraging Box's ICM solution, customers can now leverage ...

With Paytronix Assistant, companies can access data and personalized recommendations to plan campaigns, build reports and analytics, or find help desk information.

Brightcove, a streaming technology company, has launched Marketing Insights within its video insights and analytics platform.

Contentsquare, a digital analytics provider, has updated its Experience Intelligence platform with new artificial intelligence use cases for digital marketing, product, and tech teams. Contentsquare's ...

Effective communication in the language of your customer is critical to business success. In fact, over the next three years, 79 percent of business leaders anticipate that translation and ...