Generic Superspeed USB Hub Issues - Microsoft Community
Jun 7, 2016 · In reply to oaakinola1234's post on June 7, 2016. In order to reset all of the peripherals contained in the Surface Book, you need to perform the two-button reset. With the SB off, press and hold both the Power button and the Volume Up button simultaneously and keep holding them down for a minimum of 30 seconds.
Surface Pro 8 USB-C Travel Hub not connecting 2 screens
Jan 25, 2022 · Report abuse. Hi alpedersen1441, The USB-C travel hub adapter is limited to 1 display output at a time. If you need a connection to 2 or more displays at the same time, the Surface Dock is recommended to use. Limitations noted: You can’t use the VGA and HDMI ports at the same time. If you have a VGA cable and HDMI cable connected to your ...
Surface dock updater error - USB hub firmware driver is missing.
Jun 26, 2018 · In order for us to isolate and resolve the issue, we recommend that you follow these steps: Install Surface and Windows updates. Remove all peripherals from the Surface Dock and unplug the dock from the power source. While the dock is off, force a shutdown and restart your Surface Pro. Then download and run the Surface Diagnostic toolkit.
USB-C ports not recognizing external devices - Microsoft …
Dec 4, 2021 · A device hard restart may resolve connection/enumeration issues with USB-C connections, Press and hold down the power button until your Surface shuts down and restarts and you see the Windows logo screen (about 20 seconds), then release the power button. W hile the hard drive or Travel Hub is connected to the USB-C port of the Surface, please ...
The surface recognizes the monitor as a USB hub. - Microsoft …
Nov 7, 2023 · Based on the information you have provided; it seems that the monitor is being recognized as a USB hub instead of a monitor when connected to your Surface Laptop 5 using a Thunderbolt cable. To resolve this issue, I recommend that you try the following steps: Check Cable and Connections: Ensure you’re using a certified Thunderbolt cable to ...
My Surface Laptop 4 cannot connect to external monitor via the …
Aug 2, 2022 · For now, please run these steps below first on your Surface Laptop 4 to make sure that it has all the updated software needed and see if the issue persist: 1: Run Surface Diagnostic Toolkit. See: Fix common Surface problems using the Surface Diagnostic Toolkit (microsoft.com) 2: Check for Windows Update.
Surface Dock USB Hub not working after Update - Microsoft …
After the diagnostics is completed, kindly force a shutdown and restart your Surface device by pressing and holding the power button for 20 seconds. The screen may immediately turn off but keep holding on the power button for 20 seconds. Once the device is shutdown, just press the power button again to turn it back on.
Surface Pro 7 extending display to two monitors via USB-C port
Dec 1, 2020 · Technically, Surface Pro 7 supports daisy chain using the USB-C port. It also projects with a maximum 60Hz refresh rate and 3840x2160 resolution when two external displays connected. Also, for the USB-C to HDMI adapter, we recommend using the HDMI adapter with a HDMI 2.0 cable or higher. HDMI connections can also transmit audio signals.
Surafe Pro 11 + Surface Dock + USB Hub - Microsoft Community
Jul 16, 2024 · Absolutely! Your understanding is spot on. You can connect your Surface laptop to the Surface Dock 2, and then attach your powered USB hub to the dock. By doing so, you’ll have all your peripherals connected to the hub (including your printer and hard drives). When you want to use your laptop elsewhere, simply disconnect the dock, leaving the ...
Connecting two external monitors to a Surface Pro 7 using the …
Jul 20, 2023 · Attempted connecting two external monitors to a SurfacePro 7, recommendations from experts on the Microsoft community recommended the only way is to use a Microsoft USB-C Travel Hub for Business - so I ordered one from the Microsoft online shop $150, got it 36hrs later and hooked it up - tried many ways to achieve the required result but no ...