A daughter asks the nursing home for her mother's medical records. They tell her she needs to fill out a form. A week later, nothing. She calls again. They say the records department is backed up. Another two weeks. Still nothing. This happens constantly. Here's what facilities hope you don't know. Under federal law, if your parent or their legal representative requests access to their records, the facility must provide access within 24 hours. Not two weeks. Not after a special form. 24 hours, e